May 12, 2018

After Sale Services

Ongoing support as needed

After Top Choice Surveillance systems have been installed their normal maintenance requires little to no technical capability other than that needed for regular maintenance , and at the same maintenance intervals.

Maintenance guides are supplied as standard with each system, and training can be provided, if required, by Top Choice Surveillance’s support engineering team.  Top Choice Surveillance systems are supplied with a 24 month warranty. Extended warranties can be supplied, subject to discussion.

Spares and repairs

Our After Sales team will provide pricing for any spares required, as the need may arise, along with item lead times, and how to ship components to Top Choice Surveillance for repair.

Any components that require repair or replacement beyond the warranty period will be subject to charge.  Top Choice Surveillance will suggest any critical spares holding applicable to your project.

The Top Choice Surveillance system is highly robust and reliable, but in the unlikely event of a system fault, our support engineering team are highly responsive and experienced.

290-min